We strongly recommend removing your jewelry before engaging in any activities that can lead to contact with moisture or friction (ie: washing your hands, sleeping, swimming and showering) to maintain shine and prolong life.

With the right care and attention your Sincere Sally pieces will shine for longer.



After every use, clean your jewelry with a cotton tip or a very soft cloth to remove any dust and dirt, this will help restore its shine. Plated pieces can be prone to oxidation, so we recommend removing them before you swim, shower, or apply lotion, makeup, or perfume. To minimise scratches, store your piece in your Sincere Sally pouch or in a separate compartment in your jewelry box.


Avoid exposing your sterling silver piece to chlorinated water and to cleaning products that contain bleach. Use a soft jewelry cloth to clean your sterling silver piece. To minimise scratches, store it in your Sincere Sally pouch or in a separate compartment in your jewelry box.


Clean your moissanite piece with just warm water every day to keep its shine and sparkle, or soak it in a gentle degreasing solution (we recommend water with a few drops of mild dish soap). After soaking, use a soft, clean toothbrush to remove any remaining dirt.


Put your jewelry on last (after makeup, perfume, sunscreen etc.) before you leave home, and take it off first thing when you get home.